Privacy Policy

1. Who we are

Edvanta Solutions LLP ("Edvanta", "we", "us", "our") is a technology company registered in Hyderabad, Telangana, India. We operate two products:

• Edvanta School Management Platform — a digital operations platform for schools
• Edvanta Setu — an AI-enabled adaptive learning platform for JEE and NEET preparation

Registered address: 3rd Floor, Plot No 8, Street No 1, Czech Colony, Sanathnagar, Hyderabad, Telangana — 500083

Contact: support@edvanta.co.in  |  8333 966 999

2. What information we collect

School management platform (Edvanta):

• School details: name, address, contact information, student count
• Staff information: names, roles, contact details, attendance records
• Student information: names, class, roll number, attendance, academic records, fee payment records
• Parent information: names, contact numbers, communication preferences
• Financial records: fee structures, payment history, outstanding dues

Setu learning platform:

• Student profile: name, email, class, exam track (JEE/NEET)
• Learning data: doubt queries, mock test responses, study plan interactions, session duration
• Performance data: scores, rank estimates, chapter-wise mastery levels
• Device information: browser type, device type (for compatibility)
• Payment information: processed securely via Razorpay — we do not store card details

Website visitors (edvanta.co.in):

• Contact form submissions: name, school name, phone number, email
• Waitlist signups: name, email, exam track preference
• Standard web analytics: page views, session duration, referral source (no personal identification)

3. How we use your information

• To provide and operate the Edvanta and Setu platforms
• To send notifications, fee reminders, and updates relevant to your school or preparation
• To improve our AI models and personalise learning for each student
• To process payments and maintain billing records
• To respond to support queries and demo requests
• To send product updates and relevant communications (you can opt out at any time)
• To comply with legal obligations applicable under Indian law

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Where your data is stored

All data is stored on servers located in India (AWS ap-south-1, Mumbai region). Student and school data never leaves India. We do not transfer personal data to servers outside Indian jurisdiction without explicit consent.

Data is encrypted at rest (AES-256) and in transit (TLS 1.3). Database access is restricted to authorised personnel only.

5. Data retention

• Active school accounts: Data is retained for the duration of the subscription and for 2 years after termination (required for financial record-keeping under Indian law)
• Student learning data (Setu): Retained for the duration of the subscription and 1 year after account closure
• Demo and contact form submissions: Retained for 12 months from submission date
• Waitlist data: Retained until the product launches or you withdraw consent, whichever comes first

6. Your rights

Under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your data (subject to legal retention requirements)
• Withdraw consent for data processing at any time
• Nominate a person to exercise these rights on your behalf

To exercise any of these rights, email us at support@edvanta.co.in with your request. We will respond within 30 days.

7. Cookies

Our website uses minimal cookies. We use session cookies required for form submission and basic analytics cookies to understand how visitors use our site. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings — this will not affect your ability to view the website.

8. Third-party services

We use the following third-party services, each governed by their own privacy policies:

• Netlify — form submissions and website hosting
• Razorpay — payment processing (PCI-DSS compliant)
• AWS — cloud infrastructure and data storage (India region)
• Google Fonts — font delivery (no personal data involved)

9. Children's data

Edvanta processes data of students including minors under 18. This processing is done under contract with the school, which acts as the responsible institution. Schools are required to obtain appropriate consent from parents or guardians before enrolling students on the platform. Setu accounts for students under 18 require parental awareness — parents receive weekly progress reports and can contact us to manage or delete their child's data at any time.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify active users via email. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions, requests, or complaints:

• Email: support@edvanta.co.in
• Phone: 8333 966 999
• Address: 3rd Floor, Plot No 8, Street No 1, Czech Colony, Sanathnagar, Hyderabad, Telangana — 500083